Capture Queue
Framing questions routed to experts. Track response rate, nudge stalled requests, and open new batches.
Operating status
50.0% response rate
4 pending
1 captured
1 expired
Total 6
Response rate
50.0%
1 of 2 resolved
Pending
4
awaiting technician
Captured
1
flowed to review queue
Expired
1
no response in window
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Intake wizard
3-step guided upload — WO, roster, procedures
Voice sidecar operational
Knowledge Pulse orb · MediaRecorder → Whisper
SMS push configure
Twilio outbound, tokenized reply link
Batch from closed WOs CSV upload — match against open issues
Pending Review (3)
SCADA and Instrumentation Network
pending
Log the sequence you actually ran for SCADA communication loss to RTU-4 on SCADA and Instrumentation Network.
Unknown asset
pending
Log the sequence you actually ran for pulled UV bank 3 for sleeve replacement on this asset.
SCADA and Instrumentation Network
pending
What was the first diagnostic check you ran for SCADA communication loss to RTU-4?
Other (3)
Influent Pump Station PS-2
sent
Log the sequence you actually ran for replaced mech seal on influent PS-2 on Influent Pump Station PS-2.
SCADA and Instrumentation Network
expired
Please capture how you resolved calibration drift on DO probe aeration basin 2.
SCADA and Instrumentation Network
captured
What exact steps fixed calibration drift on DO probe aeration basin 2 on SCADA and Instrumentation Network?