Sovel Leadership Brief

Knowledge Risk Diagnostic - Riverside Regional Water Treatment Plant

Generated 2026-06-23

Maturity Band

Current band

Developing (73.7/100)

Scale

Sovel 4-band (Innocent / Aware / Developing / Competent)

Next band

Competent (need 1.3 more pts)

Compressed from the GFMAM 6-band asset-management maturity scale (Innocent → Aware → Developing → Competent → Optimizing → Excellent). Computed from data quality + governed coverage + freshness + concentration health signals.

Path to Competent: The single highest-leverage signal to improve is Governed knowledge coverage. Percentage of assets with at least one reviewer-approved knowledge entry.

Data Share Tier

T1
30/100
Streams shared: Work Orders

F6 data-tier matrix · 30% of maximum information surface.

Buyer-narrative arc (per docs/product/data-tier-matrix.md § commercial promotion): T1 — the conversation (WO only) · + Employees → the briefing · + Logbook → the corroboration · + Documents → the regulator-grade artifact.

Tier-up Upsell · Next: T2 (+40%)

Adding the shift logbook would unlock cross-source narrative overlap, shift-handover-gap detection, and operator-override (bypass-log) signal. Estimated +40% additional findings surfaced from your existing WO baseline.

Executive Summary

Total issues found

54

Data quality grade

A (85.0%)

Graph coverage

40.0%

Issues by Severity

  • Critical: 11
  • High: 6
  • Medium: 13
  • Low: 24

Issues by Type

  • Knowledge Concentration: 14 (25.9%)
  • High Cost Low Documentation: 14 (25.9%)
  • Recurring Undocumented Failure: 13 (24.1%)
  • Shadow Work: 5 (9.3%)
  • Procedure Drift: 4 (7.4%)
  • Retirement Risk: 4 (7.4%)

Top 3 Risks

Procedure Drift - SCADA and Instrumentation Network

SOP exists but 95% resolution time variance suggests it is not followed consistently (20 occurrences)

Severity 97.6 | Experts: Not identified

Knowledge Concentration - Influent Pump Station PS-2

Frank Delaney resolves in 76min vs 241min for others (22 total occurrences)

Severity 92.0 | Experts: Frank Delaney

Knowledge Concentration - SCADA and Instrumentation Network

Luis Moreno resolves in 43min vs 172min for others (21 total occurrences)

Severity 91.0 | Experts: Luis Moreno

Concentration Callout

92.9% of critical troubleshooting knowledge on Influent Pump Station PS-2 depends on Frank Delaney (retirement-eligible in N/A years).

Knowledge Graph Summary

Recommended Next Steps

  1. Launch a 30-day reviewer-governed sprint focused on top-severity assets.
  2. Capture and approve highest-frequency fixes to reduce concentration risk.
  3. Transition from diagnostic to recurring knowledge operations retainer with monthly governance cadence.